The following request types are not subject to rejection during overload:

  • Canceling an order.
  • Market or Limit Close of a position, when using the Close buttons on the Position table.
    • For API users, this corresponds to use of the “Close” execInst.
    • This lifted restriction only applies to non-bulk orders. Close orders, even inside bulk payloads, may be load-shed.

New orders and order amends are subject to rejection on overload. 


As regards the close buttons, the following image is for guidance.



Please refer to our blog as we will keep you updated as we improve the situation.