FAQ

User Verification Programme frequently asked questions

Can a Corporate user trade while their user verification application is being processed?
If you have an active BitMEX account, you will be able to continue trading while we process your application, until 12 February 2021. After 12 February 202...
Fri, 14 Aug, 2020 at 2:59 PM
Does an existing Corporate user need to complete user verification again?
No. If you have previously provided the requested information, you will not need to provide it again. If you have an existing Corporate account, our tea...
Fri, 14 Aug, 2020 at 3:35 PM
If a Corporate user has more than one account, does the user need to repeat the process for each account?
No. A Corporate user should initiate the process while logged in to the user’s primary account, and specify each account that is controlled by the relevant ...
Fri, 14 Aug, 2020 at 1:04 AM