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I lost access to my 2FA device, what can I do?
If you no longer have access to the 2FA device linked to your BitMEX account please contact support to have 2FA removed from your account.  https://www....
Mon, 3 Aug, 2020 at 10:12 PM
How do I reset my password?
You can reset your password using the following link: https://www.bitmex.com/resetPassword You will be sent a password reset confirmation email.  If y...
Fri, 24 Jul, 2020 at 1:34 AM
Why is my Two-factor authentication code invalid?
The most common reason for an invalid 2FA code is the date or time on the 2FA code generating device is incorrect. Often caused by travelling to another tim...
Mon, 27 Jul, 2020 at 1:49 AM
How do I enable 2FA?
Make sure that you are logged into your BitMEX account and go to the Security Centre: https://www.bitmex.com/app/securityCentre  Click the Add TOTP b...
Mon, 3 Aug, 2020 at 10:04 PM