Errors

Descriptions of API errors and what may cause them.

Why am I getting error 401?
This is an authorisation error. Please make sure that you are doing the following: 1. Using the correct API key & secret. 2. Using the correct con...
Fri, 24 Jul, 2020 at 7:22 PM
Why am I getting error 403?
Error 403 occurs when you have been denied access to our systems due to less than satisfactory API behaviour. The most common example is when you exceed you...
Fri, 24 Jul, 2020 at 7:27 PM
Why am I getting error 503?
If not experienced during load shedding, 503 Service Unavailable errors can happen when we are deploying/restarting our fleet of API servers, most users get...
Fri, 24 Jul, 2020 at 7:29 PM