Two-factor authentication

2FA Questions and answers.

2FA Verification Help Sheet
The following is a help sheet to assist you with completing 2FA verification. An example of when you may be asked to complete an ID verification is when you...
Wed, 16 Sep, 2020 at 6:56 PM
I lost access to my 2FA device, what can I do?
If you no longer have access to the 2FA device linked to your BitMEX account, you can reset your 2FA at with the reset code ...
Fri, 14 Jan, 2022 at 8:05 PM
Why is my Two-factor authentication code invalid?
The most common reason for an invalid 2FA code is the date or time on the 2FA code generating device is incorrect. Often caused by travelling to another tim...
Mon, 27 Jul, 2020 at 1:49 AM
How do I enable 2FA?
Make sure that you are logged into your BitMEX account and go to the Security Centre:  Click the Add TOTP b...
Mon, 3 Aug, 2020 at 10:04 PM
Restoring your 2FA Device
When you first add a 2-Factor Authentication to your BitMEX account you will be given a code that you should write down. In a scenario where you no longer h...
Thu, 8 Apr, 2021 at 4:50 AM