Your username should adhere to the following:

  • Username must be at least 2 characters long excluding leading/trailing spaces.
  • Maximum characters limit is 20 symbols.
  • Username must contain letters, numbers, spaces, and the characters _,.+-$!'"()[]|/\@ only.
  • Username must not start with BitMEX.
  • Username must not include slurs, obscene language or hate speech.


If you have any other questions, please contact support by clicking here.