Users are given the option to provide their browser location or a proof of address document. If there is an error or irregularity with a user's browser location, the user may be asked to provide a proof of address document in addition also. 


If providing a proof of address document, the following documents are accepted:


  • A bank, credit card, or debit card statement issued in the last 3 months
  • A utility bill issued in the last 3 months
  • An ID or residence card issued in the last 12 months
  • A tenancy agreement issued in the last 12 months
  • A tax demand letter, bill, or statement issued in the last 12 months